Emotional Intelligence
Price:
Free
Overview
Emotional intelligence is a key factor in effective leadership, communication and teamwork. This course helps learners understand how emotions influence behaviour, how to regulate their own responses and how to recognise and respond to the emotions of others. The course supports stronger relationships, better collaboration and improved personal resilience in the workplace.
Learning Outcomes
By the end of this course, learners will be able to:
- Understand the key elements of emotional intelligence
- Recognise emotional responses in themselves and others
- Manage emotional reactions in challenging situations
- Use empathy to build stronger working relationships
- Apply emotional intelligence to improve communication and teamwork
Skills
Soft Skills; Business Skills; Personal Development
Duration
90–120 minutes
Delivery
Online, self-paced learning — you can leave the course at any time and return later to continue from where you left off.
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